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Meet Our Primary Authority Partners

We are proud to offer quality, assured regulatory advice to a diverse range of partners and we believe our approach to nurturing these relationships is hard to beat. Each business receives a bespoke service from us, which includes having a dedicated officer as a point of contact, and comprehensive advice and guidance from professionally qualified officers.

Our current Primary Authority partners are:

Association of Convenience Stores

Association of Convenience Stores logoWe and the ACS are committed to providing assured advice and support to ACS members in Wales, on the Wales-specific areas covered by the partnership. ACS is the voice of over 33,500 shops, supporting their members through comprehensive advice and innovative networking opportunities. ACS’ represent the interests of retailers on a range of issues, including business rates, energy, regulation, planning, alcohol and many more.  In 2012 they expanded this lobbying activity to provide authoritative information about the convenience sector through a number of research projects.ACS membership includes a diverse range of convenience store retailers from stand-alone family run independent stores to symbol groups to multiple convenience stores. These retailers operate in neighbourhoods, villages, on petrol forecourts and in city centres.

BBI Healthcare 

BBI Healthcare LogoBBI Healthcare Ltd develops, manufactures and distributes an innovative range of healthcare products including women’s health products, energy and digestive products and a range of food supplements to consumer, retail, healthcare professionals and export markets. Their Head Office and distribution facility is based in Pencoed, and they have a manufacturing base in Sweden. Their products are sold in over 55 countries, and include sales via retail stores, websites, over the counter sales and some products are available on prescription. 

Bravura Foods Limited

Bravura FoodsBravura Foods Ltd offer a full sales, marketing and distribution service for Fast Moving Consumer Goods products. The company has over 50 years experience in its senior management team, and they have an overriding aim of importing and distributing unique food products from overseas markets in order to bring international flavour, colour, variety and passion to the UK market. Bravura Foods is also committed to developing its own range of healthy and responsible products for the UK marketplace

Cardiff Sports Nutrition 

Cardiff Sports Nutrition logoCardiff Sports Nutrition Ltd was founded in 2007 by Marc Robinson following his academic career in Pharmacology and Sports Science. The company trades as a sports nutrition and health food retailer from Whitchuch Road in Cardiff. The Company has also established a website retailing products online throughout the UK. Both the store and the website retail outlets have continued to maintain high levels of sales growth over its 9 year history and this has been reflected in the increased level of staffing which now number 10 full time employees in providing customer service and advice on the increasing range of products which has expanded into health food range. The business now stocks a wide range of sports nutritional products/brands and offers a free advice service to customers.

Dunraven Manufacturing Limited 

Dunraven Manufacturing logoDunraven Manufacturing Limited (trading as Dunraven Windows) is an established manufacturer and installer of a range of double glazing products including uPVC windows, doors, designer conservatories and orangeries, porches, roofline products, garage doors and PVC flat roofing. With its head office in Pyle, Bridgend, and with 3000 customers a year extending across South and Mid Wales as well as the South West of England, it is one of the largest companies of its kind in the region. Dunraven Windows prides itself on top quality components, a complete integration of in house facilities, and continues to expand after more than 35 years in the business.

Essilor UK & Ireland

Essilor UK logo

Essilor UK & Ireland is the leading manufacturer and wholesale distributor of optical lenses in the United Kingdom. Operating in around 100 countries, the company employs around 400 people in the UK and has its head office in Thornbury, near Bristol. It supplies a large number of opticians across UK & Ireland, and has developed some of the world's most up-to-date lens surfacing equipment.  

Essilor is responsible for creating the Varilux lens, the world's first varifocal, which was invented in 1959. Since then over 200 million Varilux lenses have been manufactured worldwide.


Falcon Installations Limited

Falcon InstallationsFalcon Installations Limited is a family owned company offering a range of uPVC windows, doors, conservatories, porches and roofline products. Established in 1990, it has grown from a two-man team to a successful home improvement company with a head office in Bridgend and a newly opened showroom in Talbot Green, Rhondda Cynon Taf.  Its customer base stretches from Swansea in the west to Newport in the east, as it continues to expand its goods and services to consumers by offering triple glazing and warm roofs as part of its product range.

Filco Supermarkets Ltd

Filco Supermarkets Ltd logoFilco Supermarkets Limited is an independent grocery chain with a head office in Llantwit Major, Vale of Glamorgan. A family run business established over 70 years ago, the company now employs over 300 people across ten stores in four local authority areas (Vale of Glamorgan, Bridgend, Neath Port Talbot and Rhondda Cynon Taf).  Filco offer a wide range of products from fresh fruit and veg to locally sourced meat, with some of the company’s larger stores offering an in-store butchers counter.

Hallmark Care Homes

hallmark-care-homes-squarelogoHallmark Care Homes is care home provider providing nursing, residential and dementia care services to older people. We currently have eight care homes based in Wales and nine in England.

The company's vision is “to be recognised as the leading provider of high quality, relationship centred care for all residents”, by recruiting, training and retaining high quality team members who are committed to supporting the business to meet their aims and objectives and to providing the highest quality of health and social care to people who use our services. The company currently has 8 care homes across South Wales.


HC-One Ltd


HC-One, the Kind Care Company was formed in 2011. The company's aim is to be the first choice care home in every community for individuals looking for the very best care and support, and for employees looking to develop a long term career delivering the highest quality care to individuals. One of the UK's largest care operators with over 300 care homes, HC One provides a care service encompassing dementia, nursing, residential and specialist care. 

Heatforce (Wales) Ltd 


Heatforce logo

Heatforce was founded by current CEO Paul Maddocks, who started the company over 35 years ago as a sole trader supplying and installing central heating systems. Today,

Heatforce employees 90 people, operating out of the main Cardiff Showroom and office, along with the Renewable Energy Showroom in Radyr.  Heatforce supply, install, service, repair and maintain all different types of boilers and heating systems. Over the years they have diversified and now specialise in other products. They now supply and install fires, fireplaces, stoves, bathrooms and renewable technologies. 

Just Perfect Catering Limited 

Just Perfect Catering logo

Just Perfect Catering Limited has its head office in Bridgend and was founded by husband and wife team David and Louise Owens in 2009. They now employ more than 100 people, providing location catering across Wales and the South West of England, and cater for thousands of visitors across many busy attractions including the National Lido of Wales in Pontypridd and the Grand Pavilion in Porthcawl. The company provides on-site catering at residential care homes and for hundreds of employees at the offices of a major insurance company in Newport, whilst also offering catering solutions such as coffee and deli bars, special events and a catering consultancy service. 

Nathaniel Car Sales Limited 

Nathaniel Car Sales logoNathaniel Car Sales Limited have been in business for over 30 years and sell a wide range of new and used cars, as well as offering servicing, MOT's and vehicle repair services to both consumers and businesses. The business is based in Bridgend and has a large client base across South Wales and the West but also sell vehicles via distance means to customers all over the UK. Nathaniel Cars Sales Limited are a multi-franchised dealership and offer full main dealership services such as finance options, Motability and insurance products.

Royal Voluntary Service 

Royal Voluntary Service logoRVS was first established in 1938 to support the war effort via volunteering. It continued beyond the war to the present day addressing throughout the decades the prevailing social crises of the time. 

The charity’s work over the years has been varied but, more recently, has centred on helping older people to have independent and fulfilled lives. 

It has 68 active community hubs, 486 community centre activities and lunch clubs and around 440 cafés, trolley services and shops in NHS hospitals.

Sloane Home Limited 


Sloane Home Ltd logo Sloane Home Ltd manufacture Lone Stag Spirits, an award winning collection of artisan liqueurs, made by hand at the Director's home in Wales. They also have a small range of other artisan products, such as hand poured candles crafted in a small mill in the heart of Wales. The alcoholic products they sell at licensed events, in corporate hampers and supply a small amount to bars, restaurants and hotels.

They mostly engage in business to business contracts for supplying hampers but sell a small number of products to consumers all over the UK via their website. The business is new and is looking to expand.


Vydex Corporation Limited

Vydex Corporation Limited logoVydex Corporation is an experienced manufacturer of health and sports supplements, including protein powders, energy drinks, tablets, capsules and sachets. The company, founded in 1988, formulates innovative products for sport and performance nutrition, general wellbeing, weight management and specialist dietary requirement markets. With a head office in Cardiff, the company now operates globally, and holds accreditations from the British Retail Consortium, ISO and GMP. The majority of the company’s customers are other businesses, rather than consumers. 

Interested in forming a Primary Authority Partnership with us?

If you would like to develop a partnership with Shared Regulatory Services, or to discuss the scheme further, please contact us:

  • 0300 1236696