Shared Regulatory Services
You Are Here:

Vale Residents Warned about Council Tax Scam

Residents are being warned about scams seemingly offering a number of Council Tax services in order to obtain payment details.

Inbox

Several residents have reported that they have been contacted by fraudsters, using HMRC and GovDelivery branding in their emails, and asked to either:

  • Claim a Council Tax refund
  • Pay an outstanding payment
  • Apply for their Council Tax Banding to be lowered

Reported correspondence from the fraudsters has been sent by 'Andrew Walsh, Head of Digital Communication Services' under the 'Council Tax & Payroll Service' header from the  city.council.payroll.services.gov.uk@tax.com email address.

Residents are urged not to disclose bank account details or any other personal information if contacted by anyone offering such a service.

Anyone who is contacted by the above contact is asked to notify the Council either by calling 01446 709564 or by emailing  CouncilTax@valeofglamorgan.gov.uk.

Guidance is also provided by Citizen’s Advice Consumer Service:

  • 03454 040506