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Hospitality Sector Guidance

The Regulations affecting the hospitality sector have changed from those in force since the firebreak was introduced on the 23rd October.

November 10th, 2020

While many of the provisions that applied to the sector before the 23rd October have been reintroduced, we strongly advise relevanHospitality photot businesses to read the detailed guidance on the new Regulations for the hospitality sector: 

A summary of the guidance is set out below: 

Operating times: All licensed premises must stop selling alcohol at 10pm, and those with on sales must close by 10.20pm.

Face coverings are mandatory in indoor public spaces for everyone aged 11 and over, unless you have a reasonable excuse. Customers can remove face coverings when seated at a table to eat or drink. You need to wear a face covering if you are buying and collecting take-away food.

Table service: All premises with on sales must only serve customers when they are seated. Customers must also order, consume and pay for food and drink at that table, regardless of whether they consume alcohol. 

Social distancing: The steps you put in place to ensure social distancing in your premises such as one-way systems, queue management, access and use of toilets, separation of tables etc, are vital to prevent the transmission of the disease. Music levels should be kept at background level and there should be no live music or live performances, including DJ’s. You will need to review your risk assessments to take account of the changes to the legislation and a copy should be kept at the premises. 

Main Changes

Who Can Attend?

In all premises the maximum number of people that can meet is set to four, indoors and outdoors. This means that up to four people (not including children under 11 years old) from different households can meet. The only exception would be if more than four people live together in one household. Maintaining social distance of 2m when a group of up to 4 (excluding single households or any children under 11 years old) may not always be feasible but every effort should be made to ensure customers maintain the maximum social distance possible. The number of people contracting coronavirus remains high and you must take all reasonable measures to prevent further transmission of the disease.

Controlled Entry

For licensed premises with on sales only, controlled entry is required. This includes pre-booking wherever possible with details of all members of the group taken as part of the booking and verified on arrival (see point on TTP). Walk-ups should be kept to a minimum and subject to access through a controlled entry point with provision and verification of names of all members of the group at that point. 

Test, Trace, Protect (TTP)

In all premises (licensed and non-licensed) data collection for TTP purposes is mandatory, and the names of customers or visitors, their telephone numbers, date of visit and arrival time must be collected and retained for 21 days. This can either be done on paper or electronically but should adhere to General Data Protection Regulations (GDPR). This is separate to the NHS app although you may wish to encourage customers to use that as a complement to the TTP requirements. In licensed premises all customers are required to provide verification of their name when filling in contact details.

Methods of verification may vary but might for example include a driver licence, bank or credit cards. Particular attention should be given to the details of a household group over 4 (not including any children under 11 years old), where customers will need to provide proof of address.