Shared Regulatory Services
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SRS highly commended by British Hallmarking Council

Shared Regulatory Services (SRS) has been highly commended in the British Hallmarking Council’s 2018 Touchstone Awards, following a successful compliancy drive involving local jewellery outlets.

September 2018

The Shared Service is a collaborative arrangement between Bridgend, Cardiff and Vale of Glamorgan Councils, and delivers environmental health, trading standards and licensing services across the region. A previous enforcement exercise had been conducted some years ago, and this identified a number of issues in relation to un-hallmarked and mis-described jewellery.

At the time, a number of outlets were subject to further investigation and all received advice and information on SRS Trading Standards Officersfuture compliance.The recent survey work took place at the end of 2017 and early 2018 and built upon the Service’s earlier work together with the inclusion of a number of new businesses, Christmas stalls and businesses that had been subject to customer complaints.

Officers made unannounced inspections of the businesses concerned, and were accompanied by an Assay Office representative, to provide support and expertise in new and second-hand jewellery, gemstones and silverware. A range of jewellery items were examined to determine their authenticity and the accuracy of descriptions, and as a result, 77 items were removed from sale, 10 verbal warnings were issued and one jeweller registered with an Assay Office. In addition, one case is still ongoing.

Cllr Michael Michael, Chair of the Shared Regulatory Services Joint Committee, said: “It is particularly pleasing that our teams have been praised by the judges for the thorough planning and effective delivery behind the drive to secure compliance in the jewellery sector. 

“Officers have undertaken effective follow-up visits with the businesses involved, which was seen as a significant factor in the success of the Service in this year’s Touchstone awards.

“It is important that residents are not mis-sold products, and SRS continues to educate and advise businesses on hallmarking requirements and the mis-description of products.”