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Training services we offer

All of our Training courses are delivered by our experienced trainers, many ofFood Safety Training 3 whom are Officers working within Trading Standards or Environmental Health and who are all experts in their fields.

We offer both accredited training Qualifications and non-accredited training, including bespoke training for groups, that can be tailored to meet your needs. We are an accredited Training Centre with Highfields and the Royal Society for Public Health. 

If you don’t see a course that meets your needs below, please contact us to see whether we can deliver the course you are looking for. We also welcome your feedback on courses that you would like to see us offer in the future.

  • Shared Regulatory Services (Training), Bridgend, Cardiff and the Vale of Glamorgan ROOM 116, County Hall, Atlantic Wharf Cardiff, CF10 4UW
  • Training-srswales@valeofglamorgan.gov.uk
  • 02920 871120

Important Information

Please ensure you read through the information on this page, as well as details for the specific training course that you would like to attend. This page contains important information that applies to all courses, as well as details of how to book and pay for your course. 

How are our training courses delivered?

We offer training delivery both face-to-face and online, so there is an option to suit everyone. Our face to face training takes place in Bridgend, Cardiff and the Vale of Glamorgan and we can also deliver training at your business premise, if you have a group of staff that you wish to train. Please contact us to discuss your requirements for group training. 

Course Dates and Locations

Details of the course dates and locations, or an indication that the course is being delivered online, is given on the specific training pages for the Qualifications. Links to these can be found at the bottom of this page. 

Face-to-face Training - Safety First

The safety of our trainers and our course delegates is of paramount importance to us at Shared Regulatory Services. We therefore have strict protocols in place to ensure the health and safety of everyone attending our training. Please do not make any travel or accommodation arrangements to attend our courses until the course has been confirmed as going ahead, as they are currently subject to change. 

Online Training and Assessment

Online TrainingIf you book onto one of our accredited online qualifications then you will need to have the following equipment, to be able to take the e-assessment at the end of the training course:

A laptop / computer / tablet or similar with a microphone

A web cam built into your computer / tablet. or a separate web cam

A smart phone

Access to the internet

You will be talked through the process and have a clear video to follow, to help set your equipment up ready for the assessment. For more information about the specific equipment you need, please see Highfield’s Frequently Asked Questions here.

Your e-assessment will be booked for you on the same day as your training course, so you can complete it after our training has been delivered. Please look at the example timetables provided on our Qualification pages for an approximate time. If this time is not suitable, please contact us to discuss your options before you book an online course with us.  

Course Costs

The cost for each of our Qualifications are listed on the Qualification pages, which you can find below. There is an additional cost for online accredited courses, as the e-assessment is remotely invigilated by our awarding body. Full details can be found in on the Qualification pages below.

Booking and Payment

If you would like to book a place on one or more of our courses, please complete our booking form and email it to training-srswales@valeofglamorgan.gov.uk. Once we have received your email we will contact you to arrange payment for the course. Full payment needs to be made before attending the course.   

Certificates

All prices are inclusive of an e-certificate, which will be emailed to you as soon as possible after completing the course, if you have achieved the Qualification. This will be sent to the email address you provided on your booking form, so please ensure it is correct. If you would prefer for a hard copy certificate to be posted out to you, there is an additional cost of £1.50 and this can take up to three weeks to be received. The booking form asks you if you would like to upgrade to a hard copy certificate so ensure you indicate this on your booking form when booking your course.

Any other questions?

If you have any other questions about our courses that are not answered on this page, or the Qualification pages for the course you are interested in, please contact us.  

Please click on the links below to find out more about the training courses we provide:

Food Safety and Hygiene

We provide Highfield accredited training in both Levels 2 and 3

HACCP

An introduction to the principles of HACCP (hazard analysis and critical control points), which can help support those who are a part of a HACCP team within a catering environment.

Allergy Awareness

This qualification is aimed at food handlers and other staff involved in food preparation and service who work within the catering industry or who wish to do so.

Health and Safety

We provide employees with the knowledge needed to ensure a safe working environment within an organisation.