Meet Our Primary Authority Partners
We are proud to offer quality, assured regulatory advice to a diverse range of partners and we believe our approach to nurturing these relationships is hard to beat.
Each business receives a bespoke service from us, which includes having a dedicated officer as a point of contact, and comprehensive advice and guidance from professionally qualified officers. Our current Primary Authority partners are:
Access Training (Wales) Limited provide a comprehensive range of accredited courses for individuals who want to become professional tradespeople, including kitchen fitters, Gas Safe engineers and skilled electricians.
With its head office in Llandough Industrial Estate in the Vale of Glamorgan the company has strong connections within the industry which gives its clients the opportunity to make the most from their investment.
We and the ACS are committed to providing assured advice and support to ACS members in Wales, on the Wales-specific areas covered by the partnership. ACS is the voice of over 33,500 shops, supporting their members through comprehensive advice and innovative networking opportunities. ACS’ represent the interests of retailers on a range of issues, including business rates, energy, regulation, planning, alcohol and many more. In 2012 they expanded this lobbying activity to provide authoritative information about the convenience sector through a number of research projects.ACS membership includes a diverse range of convenience store retailers from stand-alone family run independent stores to symbol groups to multiple convenience stores. These retailers operate in neighbourhoods, villages, on petrol forecourts and in city centres.
BBI Healthcare Ltd develops, manufactures and distributes an innovative range of healthcare products including women’s health products, energy and digestive products and a range of food supplements to consumer, retail, healthcare professionals and export markets. Their Head Office and distribution facility is based in Pencoed, and they have a manufacturing base in Sweden. Their products are sold in over 55 countries, and include sales via retail stores, websites, over the counter sales and some products are available on prescription.
Bravura Foods offer a full sales, marketing and distribution service for Fast Moving Consumer Goods products. With over 50 years experience in its senior management team, the company has an overriding aim of importing and distributing unique food products from overseas markets in order to bring international flavour, colour, variety and passion to the UK market. Bravura Foods is committed to developing its own range of healthy and responsible products for the UK marketplace.
Cardiff and Vale University Health Board is one of the largest NHS organisations in Wales, employing more than 14,000 staff and providing health services to a population of more than 400,000 people living in Cardiff and the Vale of Glamorgan. The organisation serves a wider population across South and Mid Wales for a range of specialties, whilst also training the next generation of healthcare professionals.
Dunraven Manufacturing Limited (trading as Dunraven Windows) is an established manufacturer and installer of a range of double glazing products including uPVC windows, doors, designer conservatories and orangeries, porches, roofline products, garage doors and PVC flat roofing. With its head office in Pyle, Bridgend, and with 3000 customers a year extending across South and Mid Wales as well as the South West of England, it is one of the largest companies of its kind in the region. Dunraven Windows prides itself on top quality components, a complete integration of in house facilities, and continues to expand after more than 35 years in the business.
Essilor UK & Ireland is the leading manufacturer and wholesale distributor of optical lenses in the United Kingdom. Operating in around 100 countries, the company employs around 400 people in the UK and has its head office in Thornbury, near Bristol. It supplies a large number of opticians across UK & Ireland, and has developed some of the world's most up-to-date lens surfacing equipment.
Essilor is responsible for creating the Varilux lens, the world's first varifocal, which was invented in 1959. Since then over 200 million Varilux lenses have been manufactured worldwide.
Falcon Installations Limited is a family owned company offering a range of uPVC windows, doors, conservatories, porches and roofline products. Established in 1990, it has grown from a two-man team to a successful home improvement company with a head office in Bridgend and a newly opened showroom in Talbot Green, Rhondda Cynon Taf. Its customer base stretches from Swansea in the west to Newport in the east, as it continues to expand its goods and services to consumers by offering triple glazing and warm roofs as part of its product range.
Filco Supermarkets Limited is an independent grocery chain with a head office in Llantwit Major, Vale of Glamorgan. A family run business established over 70 years ago, the company now employs over 300 people across ten stores in four local authority areas (Vale of Glamorgan, Bridgend, Neath Port Talbot and Rhondda Cynon Taf). Filco offer a wide range of products from fresh fruit and veg to locally sourced meat, with some of the company’s larger stores offering an in-store butchers counter.
Hallmark Care Homes is care home provider providing nursing, residential and dementia care services to older people. We currently have eight care homes based in Wales and nine in England.
The company's vision is “to be recognised as the leading provider of high quality, relationship centred care for all residents”, by recruiting, training and retaining high quality team members who are committed to supporting the business to meet their aims and objectives and to providing the highest quality of health and social care to people who use our services. The company currently has 8 care homes across South Wales.
HC-One, the Kind Care Company was formed in 2011. The company's aim is to be the first choice care home in every community for individuals looking for the very best care and support, and for employees looking to develop a long term career delivering the highest quality care to individuals. One of the UK's largest care operators with over 300 care homes, HC One provides a care service encompassing dementia, nursing, residential and specialist care.
Heatforce was founded by current CEO Paul Maddocks, who started the company over 35 years ago as a sole trader supplying and installing central heating systems. Today, Heatforce employees 90 people, operating out of the main Cardiff Showroom and office, along with the Renewable Energy Showroom in Radyr. Heatforce supply, install, service, repair and maintain all different types of boilers and heating systems. Over the years they have diversified and now specialise in other products. They now supply and install fires, fireplaces, stoves, bathrooms and renewable technologies.
Just Perfect Catering has its head office in Bridgend and was founded by husband and wife team David and Louise Owens in 2009. They now employ more than 100 people, providing location catering across Wales and the South West of England, and cater for thousands of visitors across many busy attractions including the National Lido of Wales in Pontypridd and the Grand Pavilion in Porthcawl. The company provides on-site catering at residential care homes and for hundreds of employees at the offices of a major insurance company in Newport, whilst also offering catering solutions such as coffee and deli bars, special events and a catering consultancy service.
Lorax Ltd is a company limited by guarantee, based in Barry, operating a "mail order" business, with the majority of their business carried out under the trading name of Heinnie Haynes. Heinnie Haynes is a Cardiff based business that was established in 1996 as an online retailer specialising in the sale of collectors knives.
Over the years, the business has grown steadily, which has allowed vast expansion to the range of knives, tools and equipment that Heinnie Haynes now supply. Lorax Ltd also trades under the following names, on a smaller scale to Heinnie Haynes: Persson Jones Sporting Goods, Marathon Watch UK and Maxpedition UK.
Established in 1898, Mitchells & Butlers is one of the largest operators around 1,700 restaurants, pubs and bars in the UK, providing a wide choice of eating and drinking-out experiences through well-known brands. The company prides itself on innovation, listening to customer feedback and ensuring their passionate staff are the best trained in the industry. The company's brands include Harvester, Millers & Carter, Toby Carvery, Vintage Inns, O'Niells, Browns and All Bar One.
Nathaniel Car Sales sell a wide range of new and used cars, as well as offering servicing, MOT's and vehicle repair services to both consumers and businesses. The business is based in Bridgend and has a large client base across South Wales and the West but also sell vehicles via distance means to customers all over the UK. Nathaniel Cars Sales Limited are a multi-franchised dealership and offer full main dealership services such as finance options, Motability and insurance products.
Brutons the Bakers was established in Cardiff in 1898, by Harry Windsor Bruton. The bakery saw four generations of the ‘Bruton’ family at the helm before retirement in 2002 which saw the ‘Best’ family taking over the business.
The company continues to be run as an independent family business. Brutons offers a regular supply of wholesale goods to local caterers, cafes, sandwich bars and residential homes. Brutons has several premises across Cardiff and the Vale of Glamorgan, with its head office in Grangetown.
RVS was first established in 1938 to support the war effort via volunteering. It continued beyond the war to the present day addressing throughout the decades the prevailing social crises of the time. The charity’s work over the years has been varied but, more recently, has centred on helping older people to have independent and fulfilled lives.
It has 68 active community hubs, 486 community centre activities and lunch clubs and around 440 cafés, trolley services and shops in NHS hospitals.
Sainsbury's is one of the UK's largest premium food retailers operating from around 600 supermarket and 800 convenience store locations. The company's vision is to be the most trusted retailer, where people love to work and shop and by putting their customers at the heart of everything they do. SRS provides advice to Sainsbury's on Welsh devolved matters, and works in partnership with colleagues at Cherwell District Council to deliver this advice.
Sloane Home Ltd manufacture Lone Stag Spirits, an award winning collection of artisan liqueurs, made by hand at the Director's home in Wales. They also have a small range of other artisan products, such as hand poured candles crafted in a small mill in the heart of Wales.
The alcoholic products they sell at licensed events, in corporate hampers and supply a small amount to bars, restaurants and hotels.They mostly engage in business to business contracts for supplying hampers but sell a small number of products to consumers all over the UK via their website. The business is new and is looking to expand.
Tesco and SRS decided to form a partnership which would involve working collaboratively with Luton Borough Council and Hertfordshire County Council to create assured advice on Environmental Health and Trading Standards matters.
As the largest supermarket in the UK, and one of the world’s major retailers, Tesco is committed to delivering the highest standards possible to its customers. With hundreds of stores in Wales, SRS liaises between local authorities in Wales and Tesco head office on regulatory matters and referrals.
Nestled in more than over 650 acres of Welsh countryside the Vale Resort contains a 143 bedroom hotel and has 2 championship golf courses, Wales’ largest spa, an award-winning restaurant and exceptional sporting facilities - making the it one of the UK’s most desirable golf and leisure break destinations.
The company receives advice from SRS on food safety, health & safety and trading standards matters.
Vydex Corporation is an experienced manufacturer of health and sports supplements, including protein powders, energy drinks, tablets, capsules and sachets. The company, founded in 1988, formulates innovative products for sport and performance nutrition, general wellbeing, weight management and specialist dietary requirement markets. With a head office in Cardiff, the company now operates globally, and holds accreditations from the British Retail Consortium, ISO and GMP. The majority of the company’s customers are other businesses, rather than consumers.
Waitrose Ltd is a brand of British supermarkets, selling groceries as part of Britain's largest employee-owned retailer, the John Lewis Partnership. Its head offices are located in Bracknell and Victoria. Waiitrose has over 300 shops across the UK including more than 60 "little Waitrose" convenience shops. We are Waitrose Ltd's Primary Authority partner in Wales, working closely with our colleagues at Bracknell Forest Council and Surrey County Council to deliver Primary Authority advice on devolved matters and Welsh Government policy areas.
Wild Water Group is a leading provider of bespoke temperature controlled warehousing and distribution services.
The company aim to provide the highest level of professional service and support, for ambient chilled or frozen storage, blast freezing, transport or onward distribution, as required by their customers’ business needs. This may vary from “just in time” deliveries to scheduled goods handling and onward forwarding.
Interested in forming a Primary Authority Partnership with us?
If you would like to develop a partnership with Shared Regulatory Services, or to discuss the scheme further, please contact us: