Shared Regulatory Services
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Weights and Measures

Shared Regulatory Services is responsible for metrology, traditionally known as weights and measures, and is responsible for enforcing the Weights and Measures Act 1985.


Our service has a responsibility for ensuring consumers and other businesses do not receive short weight when purchasing goods. All weighing and measuring equipment used for trade has to be legally approved and tested before it can be used.

All approved equipment is marked in some way like the crown stamp on a beer glass, or the stamp on the scales that weigh your fruit and vegetables.  

Any equipment that is used to determine weight or measure which is used for trade purposes is periodically checked by a qualified officer during routine inspections to ensure that the equipment is accurate.

Petrol-PumpThese include:

  • Petrol Pumps
  • Scales in shops, factories, coal merchants, Post Offices etc
  • Weighbridges & platform machines in factories
  • Optics in public houses
  • Goods sold by length, such as carpets, fabric etc.
  • Loose and pre-packed foods
  • Airport baggage weighing scales

If you are a Business and you would like to receive advice and guidance or you have any metrology issue please contact SRS:


If you are a consumer and you wish to report a short weight or measure and to get information or advice call the Citizens Advice consumer helpline, the helpline is open Monday to Friday 9.00am to 5.00pm. They are not open on bank holidays.

03454 04 05 06 (Welsh pages - 03454 04 05 05)

Report a Short Weight or Measure Online