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Coronavirus
Improvement Notices Served
Coronavirus: Health & Safety
Coronavirus: Housing
Coronavirus: Livestock (Animal Health)
Coronavirus: Pollution Control (Noise & Air)
Coronavirus: Scams
Enhanced Cleaning and Disinfection Procedures for Virus Contamination
Wales Illegal Money Lending Unit
Wales Illegal Money Lending Unit (WIMLU)
Consumer Advice & Safeguarding
Consumer Advice
Doorstep Crime
Scams
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Allergy Awareness
Food Safety and Hygiene
HACCP
Health & Safety within the Workplace
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About SRS Wales
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Meet Our Primary Authority Partners
Environmental Health
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Communicable Disease and Food Poisoning
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Food Hygiene & Standards
Health and Safety
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Housing Service Request Form
Rent Smart Wales
Tenants
Landlords
Student Housing
Empty Homes
HMO Licensing
Trading Standards
Animal Health and Welfare
Business Advice
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Petroleum and Explosives
Weights and Measures
Licensing
News and Updates
Attempted dog thefts being reported to us
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A notice for all bird keepers and the public on Avian Influenza
Description
We would like to remind all bird keepers of the need to maintain the highest standards of biosecurity to prevent the introduction of disease, and to report any clinical signs indicative of avian influenza in poultry.
Advice for businesses reopening outdoor hospitality venues
Description
From Monday 26th April, outdoor areas at hospitality venues in Wales can reopen after being closed for months due to covid restrictions.
Air Monitoring
Description
Air Monitoring
Air Monitoring - Annual Statistics
Description
Air Monitoring Annual Statistics
Air Quality and Pollution
Description
Manage air quality, regulate industrial emissions and investigate air pollution complaints in Bridgend, Cardiff and the Vale of Glamorgan
Air Quality Monitoring
Description
Annual Air Pollution Map
Allergy Awareness
Description
allergen, training, trading, standards, legal
Animal Disease
Description
Monitoring animals for signs of disease, and following good farming practices are essential ways of reducing the risk and preventing the spread of disease.
Animal Feed Hygiene
Description
Shared Regulatory Services work in partnership with the Food Standards Agency (FSA) to enforce animal feed hygiene legislation at agricultural and stockholding premises
Animal Health and Welfare
Description
Shared Regulatory Services, working in partnership with the Welsh Government (WG) and the Animal & Plant Health Agency (APHA), is responsible for the enforcement of animal health and welfare legislation at agricultural and stockholding premises in Bridgend, Cardiff and the Vale of Glamorgan.
Animal Movements and Records
Description
The movement of certain species of farm animals requires licenses to accompany their movement.
Animal Welfare
Description
Any person responsible or in charge of an animal whether or not on a permanent or temporary basis has a duty under the Animal Welfare Act 2006 to ensure the needs of the animal are met.
Approved Premises
Description
Advice and guidance for food premises requesting approval, Inspection and enforcement within approved premises and the Granting of approvals of food business (full and conditional).
Attempted dog thefts being reported to us
Description
You may have noticed that a number dog thefts and attempted dog thefts are being reported
Avian Influenza – Notice for all Bird Keepers and the Public
Description
Following the update that was sent to you in December 2020, the compulsory housing measures are being lifted on 31st March 2021.
Avian influenza: prevention zone declared across Great Britain
Description
The All-Wales Avian Influenza Prevention Zone (AIPZ) has been extended and updated to include new housing measures which will take effect as of 00:01 on Monday 29 November 2021.
Bonvilston man receives prison sentence and lifetime ban for animal cruelty offences
Description
A horse trader and breeder has been convicted of causing unnecessary suffering to horses and sheep following a successful prosecution by the Vale of Glamorgan Council
Bridgend business owner fined for selling out of date food
Description
Trading Standards Officers found 5 items for sale beyond their 'use by' dates at Garth General Stores
Business Advice
Description
All businesses, irrespective of size, are subject to a vast array of legislation designed to protect the consumer.
Common Law Nuisance and Statutory Nuisance
Description
Shared Regulatory Services (SRS) has powers to deal with some types of nuisance. SRS may be able to help where a member of the public suffers nuisance caused by smell, smoke, noise or dust.
Communicable Disease and Food Poisoning
Description
Communicable Disease
Construction Site Advice
Description
Construction Site Advice
Consultation on the further declaration of the Cathays Additional Licensing Scheme currently underway
Description
We invite comments on this proposal from tenants, residents, landlords, agents, local businesses and other interested parties.
Consumer Advice
Description
When you buy goods or services the law gives you consumer rights. These protect you from being treated unfairly by a trader.
Contact us about Covid-19 matters
Description
Contact us regarding any matters relating to Covid19 that fall within our remit
Contaminated Land
Description
Under the legislation the council is required to inspect the land in the county borough to identify sites which, due to their historical use, may have given rise to land contamination which could cause harm to human health or the environment.
Cooling Towers
Description
Poor maintenance of wet cooling systems may give rise to the conditions in which outbreaks of Legionnaires' disease can occur.
Coronavirus: Health & Safety
Description
Health & Safety advice on Coronavirus
Coronavirus: Housing
Description
Information and advice in relation to coronavirus for residents that live in rented accommodation, landlord advice, mortgage and debt and empty homes
Coronavirus: Livestock (Animal Health)
Description
The amended The Health Protection (Coronavirus Restrictions) (Wales) Regulations implemented from Tuesday 7th April specifically permit the operation of livestock markets
Coronavirus: Pollution Control (Noise & Air)
Description
Advice and Guidance on Noise Complaints during Coronavirus
Coronavirus: Scams
Description
Advice and guidance on avoiding scams relating to coronavirus
Covid pass - what you need to know
Description
People attending large events and nightclubs (or similar premises) will have to prove they are either fully vaccinated or have had a negative lateral flow test (LFT)
Covid19: Letter to large employers and hospitality businesses
Description
A letter has been sent to large businesses on December 7th, encouraging staff to be alert to the symptoms of Covid-19.
Cowboy builder jailed at Cardiff Crown Court
Description
A rogue builder who duped four victims out of just under £15,000 has been sent to prison for three years
Dog and Animal Wardens
Description
Work to ensure the public are safe from stray and dangerous dogs, stray livestock and animals. Also provide information and education on responsible ownership
Dogs Choice UK has recalled a number of frozen raw dog foods
Description
Salmonella has been identified in the dog foods, prompting a recall on the affected products
Doorstep Crime
Description
Shared Regulatory Services is committed to protecting consumers from detriment and tackling rogue trading practices. In order to achieve this we work with partner agencies across Bridgend, Cardiff and the Vale of Glamorgan.
Empty Homes
Description
Management of empty properties in Bridgend, Cardiff and Vale of Glamorgan
Enhanced Cleaning and Disinfection Procedures for Virus Contamination
Description
The infection risk from COVID-19 following contamination of the environment decreases over time. Take a look at the advice we can offer on controlling the risk of coronavirus
Environmental Health
Description
Environmental Health
Environmental Permitting
Description
Environmental Permitting
Environmental Permitting Regime
Description
To make sure we protect the environment and air quality, some activities, such as paint production or dry cleaning require a permit.
Event Catering
Description
If you are a caterer looking to trade in Bridgend, The Vale of Glamorgan or Cardiff from a market stall, mobile food unit or use Council's catering facilities, you must comply with food hygiene legislation.
Fair Trading
Description
Shared Regulatory Services ensures that residents of Bridgend, Cardiff and the Vale of Glamorgan get a 'fair deal' by enforcing a wide range of legislation relating to pricing, and the description of goods, services and property.
Fallen behind with your rent due to COVID?
Description
If you rent your home and you have fallen behind on your rent due to COVID-19 you may be eligible for a new Welsh Government grant.
Farmer falsely described chicken as free range
Description
Martyn David's premises and equipment were also found to be in filthy conditions by officers when they visited his on-farm business, Picketston Meats.
FarmWell
Description
FarmWell is a new online resources hub full of the most useful information to help keep your farm business, and yourself, resilient through changing times and help you plan positively for the future.
Firework displays need responsible planning
Description
If you are organising a major public event, you will clearly need a robust and detailed approach to planning as well as professional involvement.
Food and Hygiene Complaints
Description
Advice and guidance for members of the public about food and hygiene complaints.
Food and Safety News
Description
Food and Safety News
Food Hygiene & Standards
Description
Any premises which stores, prepares, produces, cooks or sells food in Bridgend, Cardiff or the Vale of Glamorgan must comply with the current food safety legislation
Food Hygiene Advice Visits
Description
Advice for food businesses in relation to compliance with food hygiene law and achieving the best Food Hygiene Rating
Food Inspections
Description
Authorised Officers have a right to enter and inspect a food business at all reasonable hours without making an appointment and usually come without advance notice.
Food Safety and Hygiene
Description
Food Safety training courses delivered by SRS
Food Safety and Hygiene
Description
If you run, or plan to run a food business it is essential you have a good knowledge of food hygiene and food safety.
Food Safety Management
Description
Hazard Analysis and Critical Control Point (HACCP) is a system that helps food business operators look at how they handle food and introduces procedures to make sure the food produced is safe to eat.
Food Sampling
Description
Sampling of prepacked and non prepacked foods for microbiological and chemical contamination
Food Standards
Description
Food Standards legislation relates to the composition, labelling and description applied to food.
Four businesses sold age restricted products to under 18's
Description
Officers have conducted an underage sales operation in the Barry area
Free PPE to help keep taxi and private hire drivers safe
Description
DATE EXTENDED TO MARCH 26th: People who drive taxis and private hire vehicles offered free PPE equipment to help keep them safe against the spread of Covid-19
Free tickets available for two financial inclusion events in Wales
Description
The Wales Illegal Money Lending Unit is delighted to announce free events in 2 Cardiff and Llandudno on 'The Post-Covid Landscape & The Cost of Living Crisis.'
HACCP
Description
food, safety, hazard, critical, control, hygiene
Health & Safety within the Workplace
Description
health, safety, training, compliance, law, legal
Health and Safety
Description
Protect employees and those who may be exposed to risk, including the public, promote health and safety awareness and enhance safety in the workplace
Health and Safety Inspections and Advice
Description
Responsibilities for enforcing Health and Safety legislation is shared between a central government body called the Health and Safety Executive (HSE) and local authorities.
Healthy Options Award
Description
The Healthy Options Award has been developed to reward caterers throughout Wales who make it easier for their customers to make healthy choices when eating out.
HMO Licensing
Description
Houses in Multiple Occupation (HMO ) Licensing
HMO Licensing in Bridgend
Description
Houses in Multiple Occupation (HMO) Licensing in Bridgend - The law requires that certain types of rented property are licensed in order to meet standards that ensure a house is safe for the occupants
HMO Licensing in Cardiff
Description
The Housing Act 2004 aims to improve housing standards for tenants renting accommodation in the private rented sector.
HMO Licensing in The Vale Of Glamorgan
Description
HMO Licensing in The Vale Of Glamorgan - The law requires that certain types of rented property are licensed in order to meet standards that ensure a house is safe for the occupants
Holiday Caravan & Camping Sites
Description
caravan, rules, law, holiday, homes
Horses
Description
Information regarding Equine Identification Documents (Horse Passports) and fly grazing
Hospitality venues urged to arrange checks for outdoor installations ahead of busy period
Description
Pubs, restaurants and other hospitality venues are being urged to make sure electrical equipment for use in outdoor spaces is safe
Housing
Description
Housing
Housing Service Request Form
Description
Housing Service Request Form
How to help keep dogs calm at this time of year
Description
We are working alongside RSPCA Cymru to remind pet owners of the simple steps to help ensure that dogs remain as safe, calm and relaxed as possible.
Illegal dog breeder jailed at Cardiff Magistrates Court
Description
Christopher May, 32, from Kewstoke Avenue, Llanrumney, Cardiff sentenced to 16 weeks in prison for illegal dog breeding, animal mutilation, causing unnecessary suffering to an animal and illegal importation of dogs.
Impact of loan sharks to social housing sector in Wales
Description
The increasing cost of living leads to illegal lenders looking to exploit people in their moments of crisis. Liz Emmons from Wales Illegal Money Lending Unit explains more to Community Housing Cymru via their blog
Improvement Notices Served
Description
The following notices have been served under the Health Protection (Coronavirus Restrictions) (Wales) Regulations 2020
Inbound telephone problems
Description
There is currently an issue with our 0300 telephone number, which is unobtainable for inbound callers.
Infection Control
Description
Infection Control training course
Intellectual Property (IP) crime / counterfeiting
Description
Intellectual Property (IP) crime / counterfeiting
Landlords
Description
If you rent out your property for domestic purposes you have various responsibilities.
Light Pollution
Description
Light pollution is any artificial light that is allowed to illuminate areas not intended to be lit. Light pollution can have a detrimental effect upon the local community and environment.
Loan Shark Unit would like to speak to Reddit borrowers
Description
Recent research commissioned by The Wales Illegal Money Lending Unit reveals that Welsh citizens are using Reddit to look for loans from other users to make ends meet.
Meet Our Primary Authority Partners
Description
Meet Our primary Authority Partners
Noise and Air Pollution
Description
Wide range of pollution service requests from commercial and domestic premises. Maintain various pollution monitoring programmes across Bridgend, Cardiff and the Vale of Glamorgan
Noise nuisance: A guide on how to take your own action
Description
In cases where noise nuisance cannot be substantiated, you are able to take your own action under Section 82 of the Environmental Protection Act 1990
Noise Pollution
Description
Investigate complaints of noise coming from domestic or commercial premises, under The Environmental Protection Act 1990, The Noise and Statutory Nuisance Act 1993, The Noise Act 1996, The Licensing Act 2003.
Odour and Dust Nuisance
Description
The Neighbourhood Services Team investigate complaints regarding odour and dust.
Online loan sharks are circling on Facebook, Instagram and Snapchat this Christmas
Description
Loan sharks are turning to social media to hook people into a cycle of dangerous debt
Pest Control
Description
Pest Control is dealt with by your local authority, they provide treatment for a variety of pests both indoors and outdoors
Petroleum and Explosives
Description
All petrol filling stations and businesses which dispense petroleum in Bridgend, Cardiff and the Vale of Glamorgan have to be licensed by each local authority.
Podcasts
Description
We want to make information and advice on all regulatory matters as easy as possible to access, which is why we've launched our new Podcast service in 2021.
Pollution Service Request Form
Description
Pollution Service Request Form
Port Health
Description
SRS acts as the Port Health Authority for Cardiff Airport, Barry Port, the Port of Cardiff and its district, including waters around the island of Flat Holm, Cardiff Bay, Penarth Marina and shipping using Penarth Pier.
Predatory fraudster stole women's life savings in elaborate pest-control scam
Description
A predatory fraudster will serve an extra 12 months in prison for charging two elderly and vulnerable victims more than £20,000 in an elaborate scam
Primary Authority
Description
Partnership between SRS and businesses which is recognised by the Secretary of State. Provide advice and support for Trading Standards, Environmental Health and Licensing regulation
Product Safety
Description
Product Safety
Public Consultation on Environmental Permit applications
Description
Public Consultation on Environmental Permit applications
Puppy breeders prosecuted by Vale of Glamorgan Council
Description
Bonvilston couple engaged in illegal dog breeding practices ordered to pay over £450,000 following a successful prosecution by the SRS
Push for public & trade to report illegal puppy breeding
Description
Speak up about illegal puppy breeding and report it anonymously to Crimestoppers
Rats
Description
FInd out information relating to Rats in domestic buildings
Register a Food Business
Description
Registration of businesses carrying out food operations, this includes the storage, selling, preparation, cooking and distributing of food.
Rent Smart Wales
Description
Rent Smart Wales
Routine food safety inspections to resume across Bridgend, Cardiff and the Vale
Description
With the gradual lifting of restrictions and reopening of food businesses, food safety officers will begin routine food inspections again.
Scams
Description
A scam is an attempt by a person or organisation to mislead you into giving them money by telling you something which is not true.
Serve up safe food this upcoming Bank Holiday
Description
We are working with Food Standards Agency on how to serve up safe food this upcoming Bank Holiday
Single Use Carrier Bags Charge
Description
From 1 October 2011 the Single Use Carrier Bags Charge (Wales) Regulations came into force making Wales the first UK Country to charge for single use carrier bags.
Smoke Free Premises and Vehicles
Description
Smoking is illegal within public places and workplaces if these are wholly or substantially enclosed.
Stop Doorstep Rogue Traders...the crime that preys on the vulnerable in their own homes.
Description
Anonymously report incidents and information to Crimestoppers online and on the phone
Student Housing
Description
Housing advice for students moving from halls to a house or living in private rented accommodation
Sunday Trading Laws
Description
Retailers in Bridgend, Cardiff and the Vale of Glamorgan who wish to trade on a Sunday will need to comply with the Sunday Trading Act 1994.
Suspended jail term for rogue trader
Description
A roofer who misled customers and took thousands of pounds without completing or carrying out work has pleaded guilty to committing fraud
Suspended sentence for Bridgend rogue trader
Description
Rogue trader who took £6,000 from an elderly Bridgend resident found guilty
Tattooing and Piercing
Description
Health and safety advice and guidance for tattoo and piercing including licensing and by-law compliance.
Tell us what you think
Description
We are always keen to improve the services we provide and value the feedback we receive.
Tenants
Description
Shared Regulatory Service (SRS) can help you if you are a tenant living in a private rented property and are experiencing difficulties.
The law on allergens and ingredients lists is changing on 1st October 2021
Description
We are providing free online workshops for food businesses across Bridgend, Cardiff and the Vale of Glamorgan, to help you understand what these changes are,
Trading Standards
Description
Promote, maintain and ensure a fair and equitable trading environment whilst protecting the interests of consumers and local businesses
Training Courses
Description
Training Courses
Training Courses
Description
Training courses offered by Shared Regulatory Services in Bridgend, Cardiff and the Vale of Glamorgan
Travel to Wales from South African countries / South America
Description
There are no longer any categories of person who are exempt from the requirement to self-isolate when travelling from these countries.
UK Safety Alert issued for angle grinder chainsaw disc attachment
Description
OPSS has issued a Safety Alert for a chainsaw disc attachment that has been incorrectly sold for use with angle grinders.
Underage Sales and Age Restricted Goods
Description
A wide range of consumer products are age restricted to ensure that they are only sold to consumers who are old enough to purchase them on health and safety grounds.
Updated guidance for the hospitality sector
Description
The Regulations affecting the hospitality sectorhave changed from those in force since thefirebreak was introduced on the 23rd October.
Urgent warning to employers and businesses around the high infection rates of Covid19 amongst staff
Description
COVID-19 rates in South Wales are currently the highest in the UK. The risk of infected but asymptomatic people in the workplace is therefore high.
Use of External Speakers in Business Premises
Description
Shared Regulatroy Services (SRS) has powers to regulate the use of external speakers in business premises shall cease at 9pm.
Wales Illegal Money Lending Unit (WIMLU)
Description
The Wales Illegal Money Lending Unit (WIMLU) targets illegal money lenders, more commonly known as loan sharks.
Warning about gift card scams in the run up to Christmas
Description
We have recently been made aware of residents being asked to buy gift cards as a means to pay for debt or fines
Warning about scams relating to the Covid-19 vaccination programme
Description
One resident received a text message purporting to be from the NHS stating she could apply for her vaccination.
Warning to consumers about online puppy scams
Description
Consumers are being advised to proceed with caution when considering purchasing a puppy or a dog advertised on various websites
Water Quality
Description
Water quality information and guidance for mains and private supplys.
Weights and Measures
Description
Shared Regulatory Services is responsible for metrology, traditionally known as weights and measures, and is responsible for enforcing the Weights and Measures Act 1985.
What to burn in domestic fireplaces / woodburning stoves
Description
Any householders considering burning solid fuels (wood, coal etc) at home as a heating source should follow the guidance to protect their own health, their neighbour's health and the environment.
Workplace injuries, incidents and accidents
Description
All employers and other 'responsible persons' have a duty to report certain accidents, occupational diseases and dangerous occurrences which occur in the workplace.
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Civic Offices, Holton Road, Barry, CF63 4RU
Phone:
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Latest News
Free tickets available for two financial inclusion events in Wales
Bridgend business owner fined for selling out of date food
Impact of loan sharks to social housing sector in Wales
Serve up safe food this upcoming Bank Holiday
Push for public & trade to report illegal puppy breeding
Tweets by @SRS_Wales
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