Shared Regulatory Services
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A cigarette which cost a Cardiff taxi driver £280

Description
Private hire taxi driver fined for smoking a cigarette in his cab

Abide by the rules or you could end up in court

Description
Hackney Carriage driver guilty of three offences

Advice on the Equine Identification (Wales) Regulations 2019

Description
Our advice on the new regulations and responsibilities of horse owners across Wales

Air Monitoring

Description
Air Monitoring

Air Monitoring - Annual Statistics

Description
Air Monitoring Annual Statistics

Air Quality and Pollution

Description
Manage air quality, regulate industrial emissions and investigate air pollution complaints in Bridgend, Cardiff and the Vale of Glamorgan

Air Quality Monitoring

Description
Annual Air Pollution Map

Allergy Awareness

Description
allergen, training, trading, standards, legal

Animal Disease

Description
Monitoring animals for signs of disease, and following good farming practices are essential ways of reducing the risk and preventing the spread of disease.

Animal Feed Hygiene

Description
Shared Regulatory Services work in partnership with the Food Standards Agency (FSA) to enforce animal feed hygiene legislation at agricultural and stockholding premises

Animal Health and Welfare

Description
Shared Regulatory Services, working in partnership with the Welsh Government (WG) and the Animal & Plant Health Agency (APHA), is responsible for the enforcement of animal health and welfare legislation at agricultural and stockholding premises in Bridgend, Cardiff and the Vale of Glamorgan.

Animal Movements and Records

Description
The movement of certain species of farm animals requires licenses to accompany their movement.

Animal Welfare

Description
Any person responsible or in charge of an animal whether or not on a permanent or temporary basis has a duty under the Animal Welfare Act 2006 to ensure the needs of the animal are met.

Approved Premises

Description
Advice and guidance for food premises requesting approval, Inspection and enforcement within approved premises and the Granting of approvals of food business (full and conditional).

Business Advice

Description
All businesses, irrespective of size, are subject to a vast array of legislation designed to protect the consumer.

Businesses and consumers set to benefit from scheme which promotes fair trading

Description
SRS has become the latest regulator to join the Buy with Confidence scheme

Cardiff businesses failed to prevent smoking in smoke-free places

Description
Officers found businesses permitting the smoking of charcoal lit shisha pipes and cigarettes in either fully, or substantially, enclosed areas.

Cardiff rogue trader jailed

Description
Rogue trader David McAllister jailed at Cardiff Crown Court

Cavity Insulation Scam

Description
Cavity Insulation Guarantee Agency (CIGA) and Shared Regulatory Services (SRS) have recently been made aware of a new scam by a company called JPO Legal Solutions.

Common Law Nuisance and Statutory Nuisance

Description
Shared Regulatory Services (SRS) has powers to deal with some types of nuisance. SRS may be able to help where a member of the public suffers nuisance caused by smell, smoke, noise or dust.

Communicable Disease and Food Poisoning

Description
Communicable Disease

Construction Site Advice

Description
Construction Site Advice

Consumer Advice

Description
When you buy goods or services the law gives you consumer rights. These protect you from being treated unfairly by a trader.

Contaminated Land

Description
Under the legislation the council is required to inspect the land in the county borough to identify sites which, due to their historical use, may have given rise to land contamination which could cause harm to human health or the environment.

Cooling Towers

Description
Poor maintenance of wet cooling systems may give rise to the conditions in which outbreaks of Legionnaires' disease can occur.

Daniel Cassar jailed for conning people out of deposits for gardening work that he never intended to do

Description
Fraudster peddled his gardening business through Facebook and took money from victims with no intention to do the work

Dog and Animal Wardens

Description
Work to ensure the public are safe from stray and dangerous dogs, stray livestock and animals. Also provide information and education on responsible ownership

Don't get trapped by rat scam

Description
Don't get trapped by rat scam

Doorstep Crime

Description
Shared Regulatory Services is committed to protecting consumers from detriment and tackling rogue trading practices. In order to achieve this we work with partner agencies across Bridgend, Cardiff and the Vale of Glamorgan.

Empty Homes

Description
Management of empty properties in Bridgend, Cardiff and Vale of Glamorgan

Environmental Health

Description
Environmental Health

Environmental Permits issued by Vale of Glamorgan

Description
Environmental Permits issued by Vale of Glamorgan

Environmental Permitting

Description
Environmental Permitting

Environmental Permitting Regime

Description
To make sure we protect the environment and air quality, some activities, such as paint production or dry cleaning require a permit.

Event Catering

Description
If you are a caterer looking to trade in Bridgend, The Vale of Glamorgan or Cardiff from a market stall, mobile food unit or use Council's catering facilities, you must comply with food hygiene legislation.

Fair Trading

Description
Shared Regulatory Services ensures that residents of Bridgend, Cardiff and the Vale of Glamorgan get a 'fair deal' by enforcing a wide range of legislation relating to pricing, and the description of goods, services and property.

Fairer letting fees law for tenants comes into force

Description
New Welsh Government law which aims to make things simpler and fairer for tenants came into force on September 1st.

Fake make-up containing dangerous levels of Lead and Chromium

Description
Counterfeiter from St Mellons ran counterfeiting business from his home

First SRS horse microchipping and passport clinic scheduled for August

Description
In looking to promote compliance with the new Equine ID Regulations, SRS are organising microchipping and passport clinics for members of the public.

Food and Hygiene Complaints

Description
Advice and guidance for members of the public about food and hygiene complaints.

Food and Safety News

Description
Food and Safety News

Food company and its directors receive hefty fines for breaching food hygiene laws

Description
Business owners failed to comply with two hygiene improvement notices

Food Hygiene & Standards

Description
Any premises which stores, prepares, produces, cooks or sells food in Bridgend, Cardiff or the Vale of Glamorgan must comply with the current food safety legislation

Food Hygiene Advice Visits

Description
Advice for food businesses in relation to compliance with food hygiene law and achieving the best Food Hygiene Rating

Food hygiene and safety breakfast event draws a large crowd of food businesses

Description
Food hygiene and safety breakfast event draws a large crowd of businesses

Food hygiene inspection results in prosecution

Description
Filth, grime, mouse droppings and disrepair found at the Golden Cow Chinese takeaway in Splott

Food Inspections

Description
Authorised Officers have a right to enter and inspect a food business at all reasonable hours without making an appointment and usually come without advance notice.

Food Safety and Hygiene

Description
Food, safety, hygiene, training, law

Food Safety and Hygiene

Description
If you run, or plan to run a food business it is essential you have a good knowledge of food hygiene and food safety.

Food Safety Management

Description
Hazard Analysis and Critical Control Point (HACCP) is a system that helps food business operators look at how they handle food and introduces procedures to make sure the food produced is safe to eat.

Food Sampling

Description
Sampling of prepacked and non prepacked foods for microbiological and chemical contamination

Food Standards

Description
Food Standards legislation relates to the composition, labelling and description applied to food.

Former owner of city restaurant ordered to pay over £1000 for food hygiene offences

Description
Former owner of a well-known restaurant on Wellfield Road in Cardiff has been fined over £1000 for a string of food hygiene offences.

Fraudster jailed for 'disgraceful behaviour in targeting elderly and vulnerable people'

Description
Tom Connors, 51, from 7 Shirenewton, was sentenced to two years in prison for fraud and unfair trading at Newport Crown Court on June 21st

German cockroach infestation found at Cardiff takeaway

Description
A cockroach was found next to an open bag of flour, dirt and grime on the floor, walls and equipment, as well as open waste bags dumped in food preparation areas.

HACCP

Description
food, safety, hazard, critical, control, hygiene

Have you heard of the rat scam or the courier scam?

Description
SRS is supporting this year's Scams Awareness campaign by highlighting the many scams reported to us by residents over the past few months.

Health & Safety within the Workplace

Description
health, safety, training, compliance, law, legal

Health and Safety

Description
Protect employees and those who may be exposed to risk, including the public, promote health and safety awareness and enhance safety in the workplace

Health and Safety Inspections and Advice

Description
Responsibilities for enforcing Health and Safety legislation is shared between a central government body called the Health and Safety Executive (HSE) and local authorities.

Healthy Options Award

Description
The Healthy Options Award has been developed to reward caterers throughout Wales who make it easier for their customers to make healthy choices when eating out.

HMO Licensing

Description
Houses in Multiple Occupation (HMO ) Licensing

HMO Licensing in Bridgend

Description
Houses in Multiple Occupation (HMO) Licensing in Bridgend - The law requires that certain types of rented property are licensed in order to meet standards that ensure a house is safe for the occupants

HMO Licensing in Cardiff

Description
The Housing Act 2004 aims to improve housing standards for tenants renting accommodation in the private rented sector.

HMO Licensing in The Vale Of Glamorgan

Description
HMO Licensing in The Vale Of Glamorgan - The law requires that certain types of rented property are licensed in order to meet standards that ensure a house is safe for the occupants

Holiday Caravan & Camping Sites

Description
caravan, rules, law, holiday, homes

Horses

Description
Information regarding Equine Identification Documents (Horse Passports) and fly grazing

Housing

Description
Housing

Intellectual Property (IP) crime / counterfeiting

Description
Intellectual Property (IP) crime / counterfeiting

Jewellery removed from sale after businesses fail to meet hallmarking requirements

Description
Shared Regulatory Services and the Assay Office have combined forces to check 300 items of jewellery for compliance with hallmarking laws

Kenfig Hill plumbing business is now approved by trading standards

Description
A plumbing business from Bridgend has become the latest member of a scheme which gives the stamp of approval from Trading Standards

Landlords

Description
If you rent out your property for domestic purposes you have various responsibilities.

Light Pollution

Description
Light pollution is any artificial light that is allowed to illuminate areas not intended to be lit. Light pollution can have a detrimental effect upon the local community and environment.

Llantwit Major kebab shop owner prosecuted

Description
Kebab shop owner prosecuted for using a deep fat fryer that posed a major safety risk.

Meet Our Primary Authority Partners

Description
Meet Our primary Authority Partners

Mouse infestation found in Cardiff bakery's flour store room

Description
Dirty walls, mould and wide spread infestation of mice found at Allen's Bakery in Roath

Noise and Air Pollution

Description
Wide range of pollution service requests from commercial and domestic premises. Maintain various pollution monitoring programmes across Bridgend, Cardiff and the Vale of Glamorgan

Noise Pollution

Description
Investigate complaints of noise coming from domestic or commercial premises, under The Environmental Protection Act 1990, The Noise and Statutory Nuisance Act 1993, The Noise Act 1996, The Licensing Act 2003.

Odour and Dust Nuisance

Description
The Neighbourhood Services Team investigate complaints regarding odour and dust.

Penarth man prosecuted for incorrectly storing fireworks

Description
Significant fine for business man for failing to properly store fireworks following a successful trading standards investigation

Penarth man prosecuted for selling counterfeit goods, unsafe cosmetics and hallmarking offences

Description
Shared Regulatory Services began investigating Sean Payter after receiving a complaint from the Assay Office

Pest Control

Description
Pest Control is dealt with by your local authority, they provide treatment for a variety of pests both indoors and outdoors

Petroleum and Explosives

Description
All petrol filling stations and businesses which dispense petroleum in Bridgend, Cardiff and the Vale of Glamorgan have to be licensed by each local authority.

Pollution Service Request Form

Description
Pollution Service Request Form

Port Health

Description
SRS acts as the Port Health Authority for Cardiff Airport, Barry Port, the Port of Cardiff and its district, including waters around the island of Flat Holm, Cardiff Bay, Penarth Marina and shipping using Penarth Pier.

Primary Authority

Description
Partnership between SRS and businesses which is recognised by the Secretary of State. Provide advice and support for Trading Standards, Environmental Health and Licensing regulation

Private hire drivers prosecuted

Description
Private hire taxi drivers prosecuted

Product Safety

Description
Product Safety

Public Consultation on Environmental Permit applications

Description
Public Consultation on Environmental Permit applications

Rats

Description
FInd out information relating to Rats in domestic buildings

Register a Food Business

Description
Registration of businesses carrying out food operations, this includes the storage, selling, preparation, cooking and distributing of food.

Rent Smart Wales

Description
Rent Smart Wales

Rogue trader sent to prison

Description
An independent surveyor examined the work and concluded that a consumer had been "overcharged by at least £16,000."

Scams

Description
A scam is an attempt by a person or organisation to mislead you into giving them money by telling you something which is not true.

Shisha businesses in Cardiff are being warned about unannounced inspections

Description
Shisha lounges or bars in Cardiff are being warned that they have to comply with smoke-free law or they face being prosecuted through the courts.

Single Use Carrier Bags Charge

Description
From 1 October 2011 the Single Use Carrier Bags Charge (Wales) Regulations came into force making Wales the first UK Country to charge for single use carrier bags.

Smoke Free Premises and Vehicles

Description
Smoking is illegal within public places and workplaces if these are wholly or substantially enclosed.

SRS forms Primary Authority partnership with national vocational training provider

Description
Shared Regulatory Services has recently agreed a formal partnership with a well-known Cardiff based training company.

SRS joins CIEH in highlighting the importance of environmental health

Description
The campaign looks to promote the work of EHPs across a range of vital policy areas

SRS prosecutes SA Brain after man suffers serious injuries

Description
A customer fell through an unlocked cellar door and was left with serious head injuries.

Student Housing

Description
Housing advice for students moving from halls to a house or living in private rented accommodation

Sunday Trading Laws

Description
Retailers in Bridgend, Cardiff and the Vale of Glamorgan who wish to trade on a Sunday will need to comply with the Sunday Trading Act 1994.

Takeaway owner ordered to pay over £7,000 for food hygiene offences

Description
Rat droppings, mouse droppings and accumulations of food debris and fat were found at Sicilian Pizza on Cowbridge Road East

Tattooing and Piercing

Description
Health and safety advice and guidance for tattoo and piercing including licensing and by-law compliance.

Tenants

Description
Shared Regulatory Service (SRS) can help you if you are a tenant living in a private rented property and are experiencing difficulties.

Trading Standards

Description
Promote, maintain and ensure a fair and equitable trading environment whilst protecting the interests of consumers and local businesses

Training Courses

Description
Training Courses

Training Courses

Description
Training courses offered by Shared Regulatory Services in Bridgend, Cardiff and the Vale of Glamorgan

Underage Sales and Age Restricted Goods

Description
A wide range of consumer products are age restricted to ensure that they are only sold to consumers who are old enough to purchase them on health and safety grounds.

Use of External Speakers in Business Premises

Description
Shared Regulatroy Services (SRS) has powers to regulate the use of external speakers in business premises shall cease at 9pm.

Vale Residents Warned about Council Tax Scam

Description
Residents are being warned about scams seemingly offering a number of Council Tax services in order to obtain payment details.

Vydex Corporation benefits from SRS's advice and training packages

Description
Sports nutrition company tell us more about why they chose Primary Authority to support their business

Wales Illegal Money Lending Unit (WIMLU)

Description
The Wales Illegal Money Lending Unit (WIMLU) targets illegal money lenders, more commonly known as loan sharks.

Water Quality

Description
Water quality information and guidance for mains and private supplys.

Weights and Measures

Description
Shared Regulatory Services is responsible for metrology, traditionally known as weights and measures, and is responsible for enforcing the Weights and Measures Act 1985.

Workplace injuries, incidents and accidents

Description
All employers and other 'responsible persons' have a duty to report certain accidents, occupational diseases and dangerous occurrences which occur in the workplace.
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