Shared Regulatory Services
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Allergy Awareness Training

In 2010, Mintel reported that over 44% of the UK adult population have one orAllergens on table more allergies, some of which are food allergies.

It is more important than ever to ensure that food businesses understand their legal obligations to their customers and their responsibilities when it comes to providing information about allergens.

Breaching the law on allergens can have serious consequences for businesses and their customers. To support businesses to understand their obligations, we offer two training courses:

  • Level Two half-day course 
  • Level Three full day course

Highfield Level 2 Award in Food Allergen Awareness and Control in Catering (RQF)


This qualification is aimed at food handlers and other staff involved in food preparation and service who work within the catering industry or who wish to do so.

The objective of the qualification is to support a role in the workplace. It is designed to provide knowledge and understanding of food allergens and foods commonly causing intolerances, their characteristics and effects, the importance of effectively communicating information regarding allergenic ingredients to customers, and how staff can minimise the risk of cross-contamination from allergenic ingredients. 

How long will it take me to achieve this qualification?

This qualification involves a half-day classroom-based or online course.

What qualifications do I need to take this course? 

There are no subject specific pre-requisites and the qualification is suitable for learners aged 14+. It is recommended that learners undertaking the qualification have a minimum of Level 1 in English and maths or equivalent. If you are unsure, please contact us to discuss the course requirements before booking your place.

How is the qualification assessed? 

This qualification is assessed by an end-of-course 15 question multiple choice exam paper. The pass mark for the paper is 9 out of 15 questions correct (60%).

What next?

Individuals achieving this qualification may wish to progress on to other food safety and allergens related qualifications, such as Highfield Level 3 Award in Food Allergen Management in Catering (RQF), Highfield Level 2 Award in Food Safety in Catering (RQF). Please see the training pages on our website for details of these courses and other courses that we offer. 

Where can this course be taken?

We deliver this course in Bridgend, Cardiff and the Vale of Glamorgan and online. See our website for all the information you need about our training venues and course dates. 


The cost of this half-day course is £48. 

If you are booking an online course and wish to take the examination to achieve this qualification, then there is an additional cost of £30 + VAT (£36 total) for sitting the examination at home. This amount covers the cost for our awarding body, Highfields, to remotely invigilate your examination. If you do not wish to sit the examination and obtain the qualification, you can book onto the training course only and will receive a certificate of attendance from Shared Regulatory Services, but you will not achieve the Highfields Level Two Award as detailed above. Please contact us before booking your place if you have any questions.  

Course dates

  • Our next course will be announced soon.

Please read the information on our main training page before booking onto one of our online courses. 

PLEASE NOTE: We prioritise the health and safety of our staff and the public, so these dates may be subject to change due to official guidance issued relating to the Coronavirus – Covid 19. Please do not make any travel or accommodation arrangements to attend our courses until the course has been confirmed as going ahead, as they are currently subject to change.’ 

How do I book my place? 

You can either download the course booking form from our website or email us for a copy of the booking form. If you have any questions, please contact us on the details below and we will be happy to help.

Telephone: 02920 871120